We also occasionally send you content updates and special offers from us or our partners. You can opt out of receiving these at any time, and you can edit your personal information, preferences and subscriptions in yourAccount Settings.
If you sign up to one or more of our websites, your credit card or other billing data is processed by one of our payment processors;ECHST.net,Epoch,Segpay,CCBill orVendo. You can tell which of these companies processes your data from both the page you see when you pay for your subscription, as well as from the billing related emails you receive. We also store billing related data (email, first and last name, country, but not your credit card or other payment information) in our internal systems.
In order to help you with any support requests our customer support team uses tools hosted byZendesk. We only store your email address in Zendesk if you contact us. In some cases, in order to provide you with the support you require, other data you provide might be stored with Zendesk over the course of your support request. In addition sometimes information needs to be shared with our technical teams so we can investigate or action your requests. Our customer support representatives also use theGoogle suite to answer Zendesk tickets in a timely manner.
We useSparkpost to process our email campaigns, and we will share your email address with them to send you the emails you requested.
We useSentry.io to aggregate errors from our Sites and to fix them adequately.
We useAmazon Web Services to host our websites on its infrastructure in the USA. We also use Amazon Web Services to host all data (including yours) in securely encrypted form. On top of that we useCloudflare to protect both ourselves and you from fraudulent attempts to access the site and your data.
You may inquire about your Personal Information being held by the Company by sending an email to [email protected] or by visiting Your Profile. Upon meeting certain security measures, The Company shall provide you with a copy of the Personal Information that it keeps about you. Prior to completing your request, the Company may require that you provide us with certain items as proof of your identity. We reserve the right to refuse a request where the burden or expense of providing access would be disproportionate to the risks to your privacy or where the rights of persons other than You would be violated.
European Union and Swiss individuals with inquiries or complaints regarding this Privacy Notice should first contact us at[email protected]or via post at SCTR Services, Attn: Chief Privacy Officer, 800 Stewart St, Seattle, WA 98101, USA.
Our Sites are not intended for children. Our Sites do not target children, nor do we solicit data, or knowingly collect personally identifiable information from them. We encourage parents and legal guardians to spend time online with their children and to participate in the interactive activities offered on the sites their children visit. We encourage you to visitASACP.org where you can find multiple ways to protect your children and your family.
Member areas of our Sites may contain content considered offensive to some and are inaccessible to individuals under the age of 18 via a standard credit card wall, as advocated by the Communications Decency Act. It is possible that by fraud or deception we may receive information given to us or pertaining to minors under the age of 18. If we are notified of this and it is verified, we will immediately delete the information from our servers. If you want to notify us of our receipt of information by minors, please do so by emailing us at[email protected]
If you want to access, rectify or delete your data, please send us an email at[email protected]